Access Assistant

Job details

General information



Publication end date


Employment Details

Contractual hours



£22,363 + excellent benefits.

Vacancy location


England, North West, North West

Vacancy details


Operations - North West

Job Title

Access Assistant

Job Level

Support Provider

Contract type


External job advert

We have a fantastic new job opportunity for an Employee Support Worker and that has a full, clean driving licence and administrative skills.


Working as the Employee Support Worker and Driver you will be driving and supporting a visually impaired Guide Dogs Employee on a day-to-day basis, enabling them to carry out their duties efficiently and effectively.


As the Employee Support Worker and Driver you will form a close and trusting working relationship with the supported person, and having a person-centred approach, good communication skills and flexibility, and understanding are extremely important.


As a successful candidate, you will have an exciting opportunity to work in a growing and fulfilling environment where your efforts will be greatly appreciated by Guide Dogs and the thousands of people they help.


This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. We will accept this role as a part time, job share arrangement. The successful candidate will be regularly required to start at 9am in the Blackburn area.


We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.


More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.


We reserve the right to close adverts earlier than the closing date.



We strive to be a diverse and inclusive employer, ensuring our workforce reflects the communities we support. We welcome applications from anyone interested in joining Guide Dogs, regardless of age, race, gender, religion, sexual orientation, disability or nationality.


As a Disability Confident Employer, we guarantee an invitation to interview for all candidates who declare a disability and sufficiently meet the essential criteria for the role.



Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate profile

This Access Assistant position is to support a Qualified Habilitation Specialist within the Children and Young Peoples Team. Tasks for the role will include;


  • Driving the employee supported to enable them to fulfil the requirements of travel in their role.
  • To provide sighted assistance to the person supported, including orientation and sighted guiding in unfamiliar environments, or other assistance as required.
  • To note take and read documentation to the person supported as required and handle information in a sensitive manner and maintain confidentiality applying the data protection act where necessary.
  • To assist with data input on Microsoft Office including Excel and Word, maintain Outlook calendar and maintain accurate and confidential records.
  • To locate information from a variety of sources, including the intranet, print and internal Guide Dog systems.


The ideal candidate for this Access Assistant role will demonstrate the following criteria, in addition to those specified within the job description;


  • Be able to work with children and young people with sight loss and additional learning needs.
  • Personable and has excellent communication skills.
  • knowledge of sight loss is desirable.
  • Computer literate and able to/ be interested in learning new software.
  • Willing to undertake training as required.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. 

How to apply
If you have any accessibility issues, please contact our Recruitment Team on 0118 3540345 or, or require support with your application.

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We advise you to prepare your answers separately and then copy and paste into the online form once finalised.
If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Application Closing Date




Access Assistant (2).docx (62 Kb) Download attachment 

Attachment 2

Candidate Pack - Access Assistant .pdf (507 Kb) Download attachment