HR Support Manager x2 - permanent & 12-month FTC

Job details

General information



Publication end date


Employment Details

Contractual hours



£42,500 - £47,000 per annum depending on experience + benefits

Vacancy location


United Kingdom, National, National

Vacancy details


People & Performance - Human Resources

Job Title

HR Support Manager x2 - permanent & 12-month FTC

Job Level

Specialist Professional

Contract type


External job advert

About the role

We are looking for two experienced HR professionals to join our People Team on a permanent and 12-month FTC basis. These are full-time roles, Monday to Friday, with flexibility to work in a way that is best for you, with at least 2 days a week attending your nearest Guide Dogs office, including travel to other Guide Dogs sites across the UK as required for the role.


The ideal individuals will have proven exposure to aligning HR strategies and interventions with overall organisational strategy and supporting effective implementation of organisational change (including consultation) and project implementation. It is a really exciting time to join our People Team, and this role brings scope to put in place a range of initiatives that will make a huge difference to the Guide Dogs workforce.


As a HR Support Manager, you’ll get the opportunity to:

  • Support managers with the delivery of their people plans under the direction of the Strategic HR Business Partner to provide wrap around support for managers to help equip them for their roles.
  • Build and maintain influential, collaborative, and trusted relationships with managers. This involves coaching and mentoring managers to develop solutions to issues, ensuring decision making is in line with the organisation’s strategic objectives.
  • Maintain an overview of all resourcing activity, headcount, establishment, and vacancy data within a designated directorate, supporting with the development and delivery of regular reporting, to inform and influence HR interventions and solutions that drive continuous improvement.

Candidate profile

What you’ll bring to the role:

  • Effective delivery in an HR environment.
  • A wide breadth of HR and development knowledge including change management, recruitment, employee relations and performance management.
  • Ability to build strong and collaborative working relationships with line managers and senior managers.
  • Diagnostic and advisory skills: the ability to analyse a problem/situation, think creatively and advise on a range of options knowing when to escalate or sign post to others.
  • Curiosity about data; the ability to analyse, collate, interpret, and present people data.



What’s in it for you?
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred provisions that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. View our excellent range of benefits and how we can support via the following link



How to apply
Further details on the full role, our recruitment process, and some top tips to help your application are attached below. When you are ready to apply, submit an online application form via this page by 5th October 2023. Interviews are currently scheduled for 13th October 2023.



Don’t leave applying to the last minute as we may close this advert earlier than advertised.



We welcome applications from all sections of the community and all candidates, and employees, receive equal and fair treatment regardless of age, race, gender, religion, sexual orientation, disability, or nationality.



We are proud to be a disability confident employer, and we encourage applications from people with disabilities. Find out more about diversity at Guide Dogs via the following link



Questions & accessibility support
If you have any questions about this role or require any accessibility support to apply our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to



Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to demonstrate this commitment.

Application Closing Date




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Attachment 2

Candidate Pack 1.2.pdf (562 Kb) Download attachment