IS Business Analyst

Job details

General information



Publication end date


Employment Details

Contractual hours



£30,000 - £40,000 per year + excellent benefits

Vacancy location


United Kingdom, National, National

Vacancy details


Business and Finance Services - Information Services

Job Title

IS Business Analyst

Job Level

Specialist Professional

Contract type


External job advert

We’re recruiting for three IS Business Analysts to help people with sight loss to lead the life they choose by gathering, analysing, documenting and validating the needs of business stakeholders, shaping IS solutions and acting as a voice of the business within IS developments. In this role the successful postholders will build a close understanding of operational requirements and work as part of a team capturing and defining system enhancement requirements between the business and IS across the agile development cycle.


This homebased role is worked around the core hours of 9am to 5pm, Monday to Friday (35 hours per week) with 26 days paid holiday (excluding bank holidays) a year.


We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.


More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.


We reserve the right to close adverts earlier than the closing date.



Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.



Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate profile

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;


  • Diploma in Computing (or with a significant computing element) and/or Professional IT qualification or equivalent experience.
  • Experience in stakeholder management.
  • Experienced in business analysis, including tools and techniques for information modelling, understanding business operations and customer needs.
  • Familiar with the principles, processes and practices associated with internal consultancy in the IT environment.
  • Knowledge of demand management to enable optimal resourcing of the project portfolio.
  • Ability to work with a broad range of user experience and abilities.
  • Able to establish relationships and maintaining contacts with people from a variety of backgrounds.
  • Able to convey complex technical issues to users and management.



  • Knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc) and the IT applications and service processes used within Guide Dogs

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
If you have any accessibility issues, please contact our Recruitment Team on 01189838837 or

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.
If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Please contact our Recruitment Team on 01189838837 or if you require any support with your application.

Application Closing Date




Job Description - IS Business Analyst.docx (54 Kb) Download attachment 

Attachment 2

Candidate Pack.pdf (561 Kb) Download attachment