Salesforce Administrator

Job details

General information

Reference

000182  

Publication end date

25/06/2021

Employment Details

Contractual hours

35.00

Salary

£37,464 to £45,492 per annum + benefits

Vacancy location

Location

United Kingdom, National, National

Vacancy details

Directorate

Business and Finance Services - Information Services

Job Title

Salesforce Administrator

Job Level

Lead Professional

Contract type

Permanent

External job advert

This role is office-based but the location of this is flexible.

 

The Salesforce Administrator helps people with sight loss to live the life they choose by becoming a key part of the Technology Applications Development and Support team and taking ownership of key processes and tasks related to the ongoing maintenance of Guide Dogs Salesforce Platform.

 

Salesforce provides our operational view of all Guide Dogs people and dog data. It is the foundation for our digital transformation as well as supporting our staff to manage information crucial to the provision of our services.

 

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

 

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

 

We reserve the right to close adverts earlier than the closing date.

 

 

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

 

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate profile

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

 

Essential
• A documented history of successful project completion
• A demonstrated ability to understand and articulate complex processes
• Strong Salesforce interest and ability to quickly master new technology
• Demonstratable experience as a Salesforce administrator
• Excellent project management skills, preferably in an Agile framework
• Ability to critically evaluate and prioritise information gathered from multiple sources and reconcile conflicts


Desirable
• Experience working in the charity sector defining business processes and system solutions
• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity.
• Broad understanding of the programming applications and languages used at Guide Dogs (e.g. Salesforce, SharePoint Designer, SQL ).
• Knowledge of the principles, processes and practices associated with internal consultancy in the IT environment.

 

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.



If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

 

How to apply
If you have any accessibility issues, please contact our Recruitment Team on 01189838837 or peopleservicecentre@guidedogs.org.uk.

 

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

 

As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

 

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.


If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

 

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

 

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

 

Please contact our Recruitment Team on 01189838837 or peopleservicecentre@guidedogs.org.uk if you require any support with your application.

Application Closing Date

25/06/2021

Attachments

Attachment

Job Description - Salesforce Administrator.docx (55 Kb) Download attachment 

Attachment 2

Candidate Pack.pdf (561 Kb) Download attachment